诺顿2003一直有问题，想重装，但是无法卸载，出现一下内容

installation ended prematurely because of an error

安装时出现错误


请问该如何办

the third item in the google search result list: Symantec support

you may also refer to other items if this does not solve your problem

thank you for your kindness. i am trying to find a proper solution to the question encountered. hope i can make it.

For those using Windows XP
In some cases, if you are running Windows XP, just restarting the service will fix the problem.

To restart the service
Click Start, and then right-click My Computer.
Click "Manage."
Double-click "Services and Applications."
Click "Services."
Double-click the "Terminal Services" entry to open Properties.
On the General tab select "Automatic" from the drop-down menu next to "Startup type."
Click Apply, and then click OK.
Right-click the "Terminal Services" entry, and then click Start.
Close the Computer Management utility.
Restart the computer, and log in as administrator.
Reinstall Norton AntiVirus.

我以前在单位卸载诺顿企业版的时候也是出现不能卸载的情况，后来将企业版升级然后再卸载就可以了

发个官方的Symantec专用卸载工具：

那个文件时执行命令，怎么我试了不行呢？

工具就可以啊偶一般用这个工具卸载，楼主不妨也试一下ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe